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FAQs


COMPANY QUESTIONS
Where is your clothing manufactured?
Our clothing is completely made and manufactured in the USA. Sweat-shop free. 
Where are you located? 
Seattle, WA. Yes, the rain rumors are true. But that never stops us from enjoying the great outdoors!
What is your mission?
We seek to inspire a love of nature and spirit of adventure in younger generations. 
What is the benefit of outdoor play?​

Exposure to nature can reduce stress levels in children by 28%. Studies also show that children who play outside:

1. Are healthier physically and mentally
2. Do better in school 
3. Have higher self esteem 
4. Have good self-discipline 
5. Feel more capable and confident 
6. Are good problem solvers 
7. Are more cooperative with others 
8. Are more creative 
9. Feel connected to nature 
10. Are tomorrow's conservation leaders 

 

ORDER QUESTIONS

How do I determine what size to order? 

Our sizes are based on American baby, toddler and children sizes. Our size chart can help you determine what size your child is. If your child is in-between sizes, we recommend ordering a size up.

 
 
2 yrs
 
4 yrs
 
6 yrs
 
8 yrs
 
10 yrs
 
12 yrs
 
 
 
 
 
Weight (lbs)
 
31-34
 
35-41
 
42-45
 
49-52
 
54-62
 
62-75
 
 
 
 
 
Height (inches)
 
32-36
 
36-40
 
40-43
 
48-50
 
51-54
 
55-59
 
 
 
 
 
Chest (inches)
 
21
 
22
 
23
 
26
 
27
 
28
 
 
 
 

 

Where is my order? 
Thank you so much for your order! Please allow at least 10-14 days before your order is ready to be shipped. Once your order has shipped, you will receive a confirmation email with your tracking number on it. 

What is your exchange or refund policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. 
We only exchange items that are damaged or defective. 

INTERNATIONAL ORDERS

Do I have to pay to pick up my package?

When you order merchandise from another country, you might be required to pay customs to bring that item into the country, it is your country’s sales tax. We cannot guarantee whether you will or will not be charged customs.

WHOLESALE

Do you wholesale your apparel? 
At this time we do offer wholesale, please email us shoppinesandpalms@gmail.com for more information.